Returns & Exchanges
At Natural Life, we want you to love your sustainable fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original condition. We strive to make the process as eco-friendly and effortless as possible to ensure your complete satisfaction.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package with Care
Place your items in the original compostable mailer or a reusable box, ensuring all original tags are still attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing